Shipping and Refund Policy
USA Shipping Nationwide! The web’s only one-stop-shop for liquor delivery everywhere.
We have partnered with some of the largest suppliers of liquor in the U.S. to offer the best prices and selection. You must be 21 years of age in the U.S. to order from TequilaLiquorStore.com. Delivery will require proof of age and signature.
All SALES ARE FINAL
We offer the fastest shipping in the industry which means once an order has been received/confirmed/paid there is a NO REFUND POLICY. Orders are distributed to local licensed retailers and once items have been ordered the fulfillment process begins and we cannot stop, change, or hold orders.
Damage during transit
In the unusual event a bottle is damaged upon delivery, damaged items will qualify for full replacement, credit or refund. If in the unusual event you do experience a problem with your order please contact us for replacement within 7-days of receipt of delivery. Please inspect and document with photographs to assist in a speedy replacement process. Additionally we may require the return of unopened/damaged bottles. We may offer a replacement, discount, refund, or an account credit to be used for a later store purchase.
Refused or Undeliverable Shipments
In the event that a shipment is refused or undeliverable due to an incorrect delivery address or returned to us by the carrier after multiple attempts due to the recipient being unavailable, the product will be returned to inventory and a credit issued on the customer’s card, less shipping charges and a 25% restocking fee. You may pay another shipping fee to have us try and re-deliver.
More Shipping Stuff:
We'll always do our best to get your order delivered on time, but if you do have any special delivery requirements, for example delivery on or by a certain time/day - please get in touch and let us know! During holidays especially please order in sufficient time for your expected delivery date. We accept no liability for goods required for a specific date or which fail to arrive due to circumstances beyond our control.
All orders take approx 24-48 hours to process, pack and ship Monday-Friday (no orders ship out or are delivered Saturday or Sunday and holidays). For instance an overnight order placed on Thursday will likely ship on Friday and be delivered on Monday. Please factor when making your ground, 2-day or overnight selections.
Completed orders cannot be cancelled. If you are a collector please contact us before you order to make sure we've got that rare, old or discontinued bottle in stock. Producers and Brands may update their bottle design, packaging and artwork at any time. For this reason you may receive a product labeling or packaging that is different than pictured. We won't refund/return bottles that have an updated design. Sometimes product pictures may not accurately represent the bottle being sold. The product title will always super-cede any product images.
For gift orders that require speed of delivery, we may substitute for similar or more expensive bottles in case original item is out of stock.
The purchaser of any alcoholic beverages from this site is representing that he or she is acting in compliance with his or her local and state laws regarding the purchase, transportation and delivery of alcoholic beverages. Title for any product sold on this site passes to buyer upon our delivery to Fedex/UPS or other common carrier. We make no representation to the legal rights of anyone to ship or import alcoholic beverages into any state. By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to you.
If you have any problems or questions please don't hesitate to contact us! email: customerservice@TequilaLiquorStore.com